Pre-sale services
Before start of the projects, Oritron Solar Ltd. can provide pre-sales services such as field survey, project plan development, photovoltaic modules recommendation and choose. All of those processes will be ensured high quality and efficiency with professional advice.
After-sale services
Oritron Solar Ltd. sets up a special person responsible for product after-sales service and equipment quality tracking, responsible for collecting equipment quality information, especially the quality objections raised by customers, first implement correction and prevention, and timely feedback to the person in charge of the company, timely find the cause, do a good job, collect the original information, and cooperate with the customer unit to take samples and re-inspect, the quality problem must be dealt with immediately, with the relevant departments of the times product manufacturers and send special personnel to deal with it in a timely manner, and take the processing plan approved by the customer. To ensure the normal construction of the project, at the same time, we must do a good job in the file work of after-sales service.